Assistant Store Manager

*Job Overview:*

As an Assistant Store Manager you will coach and develop your store team to deliver world class service to all customers and help Pet Parents find the right nutrition and other solutions for their pets. You will be part of a team of passionate Pet Experts, and enjoy the perks of helping Pet Parents every day.

*What you get:*

• Management training
• Product knowledge
• Employee discounts
• Competitive wages

*What you do:*

• Customers/Community ensure that all customer service standards are met by staff; maintain courteous relationships within the community.
• Manage a team of employees including but not limited to ordering, recruiting, scheduling, training, day-to-day assignment of tasks, supervision and coaching
• Operational Standards/Procedures ensure that all staff adhere to the standards and procedures set by higher management.
• Administrative activities coordinate order placements, maintain appropriate inventory, ensure that store audits and safety audits are completed, coordinate minor store repairs, complete miscellaneous paperwork.
• Business Results coordinate efforts of store staff to achieve targeted results
• Other duties and tasks as required

*What you bring:*

• Minimum of 2 years customer service and retail store management experience
• Enthusiasm for learning & growth in pet care industry
• Possess outgoing and friendly personality with strong customer service skills
• Ability to work as scheduled to meet attendance requirements, which include weekends and evenings
• Ability to have reliable means of transportation to and from the store
• Observe and coach employees to provide feedback around sales techniques and providing excellent customer service
• Capacity for understanding inter-team conflicts and escalating when necessary
• Working knowledge of POS system
• Ability to lift 50lbs repetitively
• Industry experience an asset

Pay: $50,000.00-$55,000.00 per year

Benefits:

• On-site parking
• Store discount

Experience:

• Retail management: 2 years (required)

Work Location: In person