Customer Service Representative - Call Centre

Customer Service Representative

*Perfect Home is now seeking the right candidate for a Full-time position as a Customer Service Representative to work between both of our locations in Airdrie and Calgary.*

*Applicants must be:*

• Available to work Weekends
• Has transportation to get to either location on any given day
• Comfortable working in an exciting, fast-paced retail environment
• Highly skilled in customer service (both by phone and email)
• Extremely organized
• Skilled in time management and staying up to date with in-process files and follow up
• Passionate about providing excellent customer service
• Able to work independently and as a part of a team
• Reliable
• Experience in Customer service in a similar retail field (Furniture, appliances, high-end electronics sales, etc...

*Job duties include:*

• Answering phones and assisting customers in-store with inquiries or directing incoming calls to the appropriate persons
• Updating customers with ETA's on the arrival of their orders
• Data Entry using Quickbooks
• Filing
• Printing price tags
• Organizing fabric samples
• General upkeep of floor detail

*Job Type / Category*

As a thriving retailer in the fast-paced furniture industry, the role of Customer Service Representative is critical in ensuring our operations run smoothly and efficiently. The person in this position should have a desire to be a part of a winning team who is willing to go above and beyond to help drive our company toward further success and customer satisfaction.

Job Types: Full-time, Permanent

Pay: $19.00-$21.00 per hour

Work Location: In person