Customer Service Representative - Insurance

Insurance CSR - Customer Service Representative

We are seeking an experienced, professional Licensed Insurance Receptionist to support our office and provide excellent service to clients.

Qualifications

• Valid insurance licence required.
• Previous insurance industry and related office experience required.
• Knowledge of the Epic insurance software system.
• Strong communication, customer service, organizational, and administrative skills.

Key Responsibilities

• Welcome and assist clients visiting the office.
• Answer and direct incoming telephone calls.
• Receive and process client payments.
• Prepare and process invoices.
• Report insurance claims accurately and promptly.
• Manage incoming and outgoing mail and courier services.
• Provide general reception and administrative support as required.

Job Types: Full-time, Permanent

Pay: $35,000.00-$45,000.00 per year

Experience:

• Insurance: 2 years (preferred)

Work Location: In person