Medical Administrative Assistant

ZerOne Athleticare is hiring a full-time Medical Administrative Assistant from October through the end of December, with the potential for a permanent position for the right candidate. Training will take approximately two to four weeks, depending on experience, and hours may vary slightly during that period.

*Job Overview*

The Medical Administrative Assistant is a specialized clerk who is trained to handle administration and task management in an interprofessional, collaborative health care environment.

*Duties and Responsibilities*

? Efficiently use the Electronic Medical Record (EMR) and other health software to maintain patient records (CHR within Athleticare)

? Greeting patients, booking appointments, and communicating messages

? Checking in patients and handling patient inquiries

? Stocking rooms with appropriate medical instruments

? Preparing forms

? Call patients from time to time to explain instructions

? Booking other varying types of appointments (e.g. ultrasounds etc)

? Taking messages

? Handling in/out baskets and sorting papers

? Act as liaison between physician and front desk for messages to be given to patients

? Help maintain cleanliness of clinic

? Answering incoming calls on a multi-line switchboard, directing calls as needed

? Communicating messages between patients and staff

? Manage the incoming and outgoing mail as/if required

? Assure and maintain an environment conducive to efficient workflow (filing, organizing, cleaning, etc.)

? Organization of paper and electronic files as needed

*Accountabilities*

Athleticare Medical Administrative Assistant staff will report and be accountable to the clinic Office Manager for supervision of tasks, direction of day-to-day tasks, and any and all scheduling.

*Qualifications*

? Certificate for Medical Office Assistant (or equivalent) is an asset

? 2-3 years of experience within a clinical setting as an MOA or dedicated receptionist in a similar setting would also be accepted.

? Other higher education would be considered an asset.

? Experience as Healthcare Aide would be considered, with 2-3 years of experience in a clinical or hospital setting.

? Experience dealing with insurance and billing criteria, both private and provincial

? Experience using an EMR would be considered an asset.

*Soft Skills*

Skill sets specific to working within ZerOne Athleticare:

? Strong Microsoft Office Suite skills (Outlook, Excel, and Word)

? Detail oriented and comfortable working in a fast-paced office environment

? Exceptional verbal and written communication skills

? Superior organization skills and dedication to completing projects in a timely manner

Skill sets ZerOne looks for in all its future employees:

? Strong and efficient communication and delineation skills.

? Ability to work effectively on a team.

? Quick and effective problem-solving.

? Critical thinking, the ability to analyze information objectively.

? Adaptability in a fast paced and changing environment.

? Strong time management.

? Leadership and the ability to be led.

? Self-motivated and self-starters with a strong creative drive.

*Terms of Work*

ZerOne believes in fair and competitive compensation rates for all its employees:

Please let us know within your application if you are applying for the full or part-time position.

Open Positions

? Hourly pay rate ranges from $17.00 - $22.00/hour, based on past experience and certification.

? Schedules may vary, the facility is open 7 days a week, hours may vary during training. Position will be 32-40 hours a week following training.

? Work will be located on-site at West Edmonton Mall Phase 1 on the 2nd floor, in the ZerOne Athleticare Clinic.

Pay: $17.00-$22.00 per hour

Expected hours: 32.0 ? 40.0 per week

Benefits:

• Dental care
• Extended health care
• Flexible schedule

Work Location: In person